Cancellation & Refund Policy – Route India

At Route India, we understand that travel plans may change. Our cancellation and refund policy is designed to be fair and transparent.

1. Cancellations by Customer

• Flight/Hotel/Package Bookings: Cancellation charges depend on airline, hotel, or service provider policies.
• Service Fees: Our service charges (if any) are non-refundable.
• Timeframe: Refund eligibility depends on how many days before the travel date cancellation is requested.

2. Refund Process

• Refunds will be initiated after receiving cancellation confirmation from suppliers.
• Refunds are processed to the original payment method within 7–14 working days, depending on the bank/payment gateway.
• In case of partial cancellations, applicable charges will be deducted.

3. No-Show Policy

If a traveler fails to show up on the date of travel/check-in, no refund will be provided.

4. Cancellations by Route India

• If Route India cancels a booking due to unforeseen circumstances, a full refund or an alternative arrangement will be provided.